Phone: 250-334-9241

Fax: 250-897-0225

Walk-In (not pre-booked):
Mon-Fri 8:30am - 4:30pm
(or until at daily capacity)

After Hours (pre-booked day of):
Mon-Fri 4:00pm - 9:00pm
Sat-Sun 9:00am-2:00pm
Stats 9:00am-2:00pm

COVID pandemic protocol

Temporary changes are in place due to COVID. As of Monday, Sept 27, 2021 we no longer will be booking appointments via phone. Please come to the clinic to be checked in during our walk-in hours. Monday -Friday 8:30am until we are at capacity for the day. 

We appreciate your patience during this time.  

Please bring your own mask. We currently are requiring medical masks once you arrive (we will provide one if you do not have your own), this is following Health Canada directions for medical clinics. We ask you sanitize your hands upon entering the clinic at the hand sanitization station provided.

Expect to wait anywhere from 30 minutes to 2 hours to be seen. Your appointment is only a guarantee to be seen that day.

Please call our office if you are experiencing cough, cold, fever, runny nose, shortness of breath or other respiratory symptoms. Our staff will give you direction on how to get an appointment.

It is important that your medical concerns are addressed adequately, especially if you have ongoing/chronic health conditions. Also, due to the doctor shortage we need to stick to 1 concern per appointment. You will have to return another day for subsequent concerns.


RECENT UPDATE: September 24, 2021:

We now are ONLY accepting walk-in Mon-Fri from 8:30am until at full capacity. 

Please come to our Superstore location to be placed in the check-in queue.

If you are experiencing respiratory symptoms (runny nose, fever, sore throat, shortness of breath, cough, etc.)

please stay home and give our office a call for further instruction.

We appreciate your patience during this time.  

We ask you sanitize your hands upon entering the clinic at the hand sanitization station provided.

We need to stick to 1 concern per appointment, due to high volume.

We ask that you return another day for subsequent concerns.